Tag Archives: khub

Knowledge Hub at Local by Social Online Conference (3rd Nov)

I will be running a session on the 'Knowledge Hub' at the the Local by Social Online Conference this Wednesday 3rd November, 3pm to 4.30pm (GMT).  See more details below about the Online Conference. A brief synopsis of the Knowledge Hub:

Knowledge Hub will support service improvement, efficiencies and innovation across local government. It is a “Web 2” social media development and offers opportunities to foster greater collaboration across the sector and wider use of digitally based information such as open and linked data. Knowledge Hub builds on the successful Communities of Practice (CoP) space with over 75,000 registered users and is considered the most advanced online practitioner group in the public sector. Access to the new environment will allow councillors, officers and practitioners across the public sector to take advantage of new media tools and techniques for knowledge sharing and improvement.

More than just an IT solution, the KHub is a far-sighted social media resource that could lead to a major cultural change in the public sector.

The Local by Social online conference is just part of a wider strategy to support local government and its partners in using social media to improve services and knowledge sharing  across the sector. The following abstract from Ingrid Koehler explains:

The Local by Social online conference is showcasing a range of digital innovators in local public services.  Social media: Citizen and council strand has a range of brilliant speakers covering the breadth of how social media is being used to innovate and improve local public services and engage citizens more broadly and deeply.

And this is only one strand of the conference!  The other cover the use of social media for better knowledge sharing and practice development within the sector and the use of open data for transparency and improvement.

How does this work?  ‘Speakers’ will provide material in advance and will then be available to answer questions and engage in discussion.  But really they’re only there to prompt discussion.  This conference is about you! Your experiences, your challenges and your solutions to share with colleagues across the country and around the world.   Or you can just listen and learn. Sign up to the conference and you’ll be alerted to speakers who interest you and round-ups of key content, so you never miss a thing.

The Slidecast presentation below has been posted to the Online Conference website. If you'd like to participate in an online discussion about the content then I'll be happy 'see' you at the online conference on Wednesday 3rd November. This particular session runs from 3pm to 4.30pm (GMT).

http://www.slideshare.net/stephendale/knowledge-hub-local-by-social-online-conference

The Knowledge Hub and Linked Data

This is a presentation I did for the International Society for Knowledge Organization (ISKO-UK) for their conference on 14th September 2010 on the topic “The Future of Knowledge Organization on the Web”.

The presentation covers the issues faced by users who need to connect and join-up online conversations and information from multiple networks and websites in order to gain domain specific insight and knowledge. Conversations are becoming increasingly disaggregated; useful data is disconnected and lacks context. The Knowledge Hub connects and semantically links multiple information sources to deliver a personalised user experience for supporting improvement and innovation in UK public services.

The Knowledge Hub is a LG Improvement and Development project that will be launched in February 2011.  If you are interested in knowing more, or participating in some way in the delivery of this ground-breaking initiative, you may want to consider joining the Knowledge Hub Community of Practice.

http://www.slideshare.net/stephendale/kknowledge-hub-and-linked-data-iskouk-conference

 

The Knowledge Hub (part 2)

It’s taken a while for me to get around to posting an update to my ‘Knowledge Hub Part 1’ post, mainly as a result of being fully immersed in the technology procurement process these past several months.  This phase is now almost complete and we will shortly be starting on the actual development of the Hub, so now seems to be an opportune moment to remind everyone what this ‘Knowledge Hub’ thing is, and to give a first airing of the accompanying video (commissioned from Learning Pool – thanks guys). The following is brief summary, partially lifted from an explanation I produced for http://www.local.gov.uk/knowledgehub – and in plain English as far as I’m able:

What is it?

The Knowledge Hub is essentially the next generation development of the highly successful local government CoP platform (a previous project of mine).  It will replace the existing infrastructure with new open technology facilitating integration with mainstream social media applications (for example Facebook, Twitter, LinkedIN) and the rapid assimilation of new applications and web services as they emerge.  This will enable, for example, much better personalisation and permeability of content.  In addition Knowledge Hub will provide facilities that allow data on performance to be combined and shared (so called “linked-data”) potentially providing the framework to deliver the wider move to transparent government

Why is it important?

As the UK moves towards economic recovery it is expected there will be greater demands on local government to:

  • continue to demonstrate cost-effective delivery methods
  • be ‘fleeter of foot’ in gathering and using sector knowledge – not only to learn from others’ experience but also to accelerate the development and implementation of innovative delivery.

The strategy is based on the premise that knowledge of ‘what works’ and ‘what doesn’t work’ can be found within the local government community. Unleashed, this knowledge can be collectively focused on excellent public service delivery.

The overarching outcome of the Knowledge Hub programme is that by 2012/13, the culture of local government will be one of collaborative knowledge generation. This will involve everyone learning, sharing and problem-solving using a technology platform provided by LG Improvement & Development but owned by the local government sector.

While a working title of a ‘Knowledge Hub’ is being used it is perhaps more appropriate to use the metaphor of a dynamo-powered light, which shines brighter and illuminates the way more clearly the more involvement there is from participants and users.

What is the scope?

The Knowledge Hub will comprise three interdependent elements:

(a) Technology:

This includes the systems, software applications, hosting and service support.

(b) Data:

This will be a combination of:

  • user-generated content (blogs, wikis, forums, libraries etc.)
  • system-generated content (data visualisation, graphs, reports, statistics)
  • approved datasets (open and linked data)
  • incoming data feeds (RSS, Atom etc.)

(c) Knowledge Ecology

Support for and development of culture and user behaviours that will foster the dynamic evolution of knowledge sharing and innovation through improved evolutionary networks of collaboration.

Some of the key features

The Knowledge Hub will not replicate or replace any similar initiatives currently being used, developed or proposed by individual councils or partnerships. Rather, the Hub will bring together information about innovation and good practice from any number of these sources to help the development of the whole sector.

  • It will be a web-based service and will be accessible through any device with web capability, including mobile phones and PDAs.
  • The technology and systems will support ‘agile’ development, allowing new functionality and services to be added quickly.
  • It will find and follow people with same/similar interests, leading to opportunities for collaboration coproduction and partnership working.
  • It will provide visualisation tools e.g. ‘heat maps’ showing emerging trends and ideas.
  • It will enable performance data to be shared between councils for comparison and benchmarks.
  • It will have a ‘serendipity engine’ which will identify related ideas and themes.
  • It will aggregate and integrate conversations and content from different sources and enable key themes to ‘bubble up’ to the top.
  • It will support open standards and be available as an open platform with a published application programming interface (API) enabling third party developers and social innovators to create new applications, widgets and mashups.
  • It will be launched in the first quarter of 2011.

Now see the video!

[youtube http://www.youtube.com/watch?v=b_6RD0C6uOs?wmode=transparent]

 

Hot Seat Session on the Knowledge Hub

I’ve just completed my first ‘Hot Seat’ session for the IDeA Communities of Practice. My specialist subject “The Knowledge Hub” – a leading-edge project planned for the local government sector this year.

I think I managed to answer all of the questions correctly 🙂 and was encouraged to see that we had over 470 page views during the 2-hour session. I was  also impressed by the interest in this project from such a wide variety of users. Some challenging questions as well – all available at the Facilitation Now! conference 26th Feb.

Thanks to the KM team for arranging this session.

Hot Seat Session on the Knowledge Hub

I’ve just completed my first ‘Hot Seat’ session for the IDeA Communities of Practice. My specialist subject “The Knowledge Hub” – a leading-edge project planned for the local government sector this year.

I think I managed to answer all of the questions correctly 🙂 and was encouraged to see that we had over 470 page views during the 2-hour session. I was  also impressed by the interest in this project from such a wide variety of users. Some challenging questions as well – all available at the Facilitation Now! conference 26th Feb.

Thanks to the KM team for arranging this session.

Facilitation Now! Online facilitation conference Day 3

Day 3 of the online facilitation conference being run by IDeA, http://www.communities.idea.gov.uk/c/10030/blog/blog-display.do?backlink=ref&… and I’m on this afternoon 2pm – 4pm doing a ‘Hot Seat’ on “The Knowledge Hub”, the next generaton community and collaboration platform that I’m working on.

I was looking back at the online conversations from the previous 2 days and was really impressed by the high levels of activity, and some great insights from the facilitation ‘experts’ on how they’ve developed successful CoPs. I particularly liked the quote from Martin Stein (Workforce Matters CoP) in that facilitation is a bit like parenting and that “CoPs have a life cycle which starts with intensive care but ends with autonomy”.

My only worry for the Hot Seat session is that I’m here by myself and not sure if I’ll be able to keep up with the questions. But then again I might not get any….I’ll wait with some trepidation!